Reloop
Reloop is a German DJ brand from Muenster, founded in 1996 around its first turntables and still developed there. Its direct drive decks are a common sight in rental stock and club booths, and in 2013 it shipped what it describes as the first turntable with Serato support built in. The range spans turntables, battle mixers for Serato and controllers for Algoriddim djay, and Reloop documents its gear more openly than most makers.
Mixers
Controllers
Where Reloop support actually is
Reloop publish a public FAQ and knowledge base at reloop.com, organised by product category, alongside a download finder carrying firmware and drivers, a support ticket route and a spare part request route.
None of these five manuals contains a troubleshooting section. Not one. Whatever a reader finds on the Reloop site, the document in the box will not tell them what to do when something stops working.
Reading the manuals across languages
Where this site records a difference between two Reloop documents, it is recording a documentation slip and nothing more. A manual set in five languages is edited and translated by different people at different times, and these are the ordinary result of that. None of them suggests a manufacturer trying to mislead anyone, and this site does not read them that way.
On four of these five models the English and the Spanish of the same manual give the same task in a different order. On two turntables the tone arm height procedure runs opposite ways: the English releases the ring lock before adjusting and the Spanish sets it, and the English order is the one that works on the hardware. On the Mixtour Pro it runs the other way round, and the Spanish, German and French editions are the ones that match the parts list.
Every one of these manuals excludes from warranty the wear parts that can be exchanged from the outside, and not one of them says which parts those are. All five also void the warranty if the manufacturer serial number is removed.
Three decks, three answers
The three turntables give three different answers about earthing. The RP-7000 MK2 says grounding is usually unnecessary because the housing does it, and to connect the wire only if you hear hum. The RP-8000 MK2 calls grounding optional and needed only under extreme circumstances. The RP-7 states the ground connection as a plain step with no condition attached.
On all three turntables, 78 RPM is a chord: press the 33 and the 45 button together and both LEDs light. Two lit speed LEDs mean 78, not a fault and not both speeds at once.
Out of a cold van into a warm room
All five manuals forbid operating the unit after bringing it from a cold environment into a warm one, and require waiting until it reaches ambient temperature. None of the five states how long that takes, which is the one number a DJ loading in from a cold van actually needs.
Reloop is a brand of Global Distribution GmbH & Co. KG, Schuckertstrasse 28, 48153 Muenster, Germany, which is the company named in the declaration of conformity printed in every one of these manuals.
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